Warranty Terms and Conditions

The following Terms and conditions apply to Aim Audio’s limited 2-Year Factory or Extended 5-Year Warranty:

All products manufactured by Aim Audio feature a limited non-transferable 2-year Warranty from the date of original purchase. This covers any defects in manufacturing or components that may prove to be faulty.

In the unlikely case of failure, contact your dealer and/or Aim Audio for advice, in the first instance.

While our products aren’t built for extreme conditions, they are engineered to withstand the rigours of daily studio use with remarkable resilience and in the case of product failure the warranty will apply, as long as any faults are not caused by any form of abuse or neglect. Aim Audio microphones, including the capsule, are sensitive, high-precision devices meaning that there are no user serviceable parts inside. Do not attempt to modify or repair the microphone yourself, as it will void the product’s warranty.

To ensure the appearance and longevity of the product, a dry lint-free cloth should be used in day to day care. To clean any staining from use, you can dampen that cloth with a small amount of water, but no other cleaning products should be used on any other part of the body or grill of the microphone or supplied accessories.

To make sure that the microphone’s high sensitivity and sound reproduction quality is sustained, minimise any heavy mechanical stress and/or force, including dropping the mic from a height. Avoid exposing it to moisture, dust or extreme temperatures. Microphones which are not in use should not remain on a stand gathering dust or be unnecessarily exposed to humidity, only store it in a dry and safe space.

When disconnecting a cable, do not apply excessive force – you should always pull on the connector and not on the cable itself. Make sure that your audio interface, mixer, mic-pre etc. has a balanced XLR-input channel that can supply adequate 48 V phantom power, as Aim Audio studio condenser microphones require this to function.

Aim Audio shall not be held liable for any consequences resulting from inappropriate use of their product which is not compliant with the technical information provided in the product’s user manual. This includes, but is not limited to; handling errors, mechanical damage, incorrect Phantom Power voltage and using any external equipment that is contrary to the recommended device types described in the product’s documentation.

To the fullest extent permitted by law, Aim Audio shall not be liable for any damages, including indirect, consequential, special, incidental, or punitive that may arise from improper use, non-compliance with the user manual, including any safety cards, addendums, or unreasonable utilisation of the product.

The following additional Terms and Conditions apply to the Extended 5-Year Warranty:

Your details may be kept on file and used by Aim Audio for direct marketing purposes and for possible future offers. This information will not be given to third parties. If you do not wish to be contacted in the future (apart from in relation to this offer) please email us at marketing@aimaudio.com. You can unsubscribe from Aim Audio emails at any time by clicking the un-subscribe link in any emails sent to you.

Aim Audio reserve the right to modify or withdraw this Extended 5-Year Warranty promotion at any time.

By registering for the Extended 5-Year Warranty, you agree to accept the above terms and conditions.